Transcription

Whether you’re processing legal proceedings or sharing key elements from market research with audio or video content, finding a reliable, time-sensitive and effective transcription service can be a challenge. We provide a straightforward yet diligent transcription service using professional, expert linguists to deliver accurately translated content.

We’re committed to using the latest technology to supplement the expert knowledge of our transcription service team and we can convert audio or video files into a range of formats.

What we offer:

  • Verbatim transcription: a faithful, word-for-word transcription which includes all utterances.
  • Intelligent transcription: a transcription which excludes all unnecessary utterances and filler words.
  • Edited transcription: a transcription which excludes all unnecessary utterances, fillers and non-standard language and repeated words.

Your benefits working with us:

End-to-end expertise

Multilingual transcription requires multilingual experts. That’s why our professional linguists are industry vetted, native speakers of the target language and have expertise across industries. Whether it’s audio files, internal memos, focus groups or video interviews, our linguists are proficient in transcribing from all file types and formats with the highest level of accuracy.

A made-to-measure service

Our diligent project managers work closely with you to tailor solutions to meet your business goals and adapt to your requirements at scale. We understand each transcription is critical and won’t compromise on accuracy and confidentiality, no matter the size of the project. From quoting and planning to linguist allocation and reporting, we ensure a service that’s transparent, adaptive and convenient to you, every step of the way.

Our services

TranscreationCreative translation service

We can adapt your translations to ensure that your brand message is conveyed without the loss of style, tone or context regardless of the country, region, language or audience you're targeting.

Website translationLocalisation & CMS integration

We provide an API and out-of-the-box integration capabilities for all the major CMS and eCommerce platforms – increasing efficiency and reducing the time and cost of your website translation project.

Multilingual copywritingCreative copywriting services

We help global businesses find their distinctive voice and share their brand story with audiences around the world through exceptional, persuasive copywriting in over 90 different languages.


International SEOInternational search engine optimisation

From technical audits to keyword research and SEO copywriting – we offer a range of services that will ensure that your site is optimised for the most popular search engines and online marketplaces in your target region.

Multilingual PPCPaid search management

From Google Adwords to Baidu paid search advertising, we offer a full service from keyword research to ad copywriting and PPC account management to ensure that your paid search campaigns deliver clicks and ROI.

Internal communicationsSpread internal information globally

Our corporate communications translation service helps businesses break the barriers of culture and language to successfully transmit information internally.


Why our clients choose us: the 3Ts of TOPPAN.

Talent

Talent

  • We strive to attract and develop the best talent in the industry for first-class service to our customers
  • We are intentional in creating a respectful, diverse, and ambitious team
  • We hand-pick native-speaking expert linguists and always pay them fairly
Technology

Technology

  • We build our tech with trusted expert advice for your industry content needs
  • Our proprietary tech platform, Stream, is easy to use and easy to implement
  • We continuously innovate with the most appropriate tech through a long-term approach
Tailored to you

Tailored to you

  • We partner with your team through consultative engagement
  • We focus on addressing your specific pain points with bespoke solutions
  • We deliver first-class service with operational excellence – quality, security, and on-time delivery
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