Global Production Director
Ian focuses on operational excellence and innovation, leading a world-class global service delivery team across 5 offices on 3 continents. Ian designs and implements customer-focused strategies to provide best-in-class service in the localization industry, using his 15 years’ experience in multidiscipline agencies. Ian joined Toppan Digital Language in 2007 as employee number 3 and has been instrumental in growing a global team of Project and Account Managers to service a large portfolio of clients, primarily in e-commerce, media and retail. Ian is fluent in English, French and Welsh and holds an MA in Translation & Interpreting.