
Why is digital accessibility important to your customers?
Making digital content more accessible for people with different needs and abilities is more important today than ever before. Your customers should ideally have equal access to your digital content.
Web accessibility is also governed by Section 508 of the National Rehabilitation Act and requires that all institutions supported by US federal funds give people with disabilities equal opportunities to access websites and electronic communications. The reach of 508 is wide, encompassing government agencies, managed healthcare, educational organizations and relevant private sector websites.
Attain better accessibility standards
Beyond languages, we'll help you communicate with confidence.
Web accessibility is informed by the latest Web Content Accessibility Guidelines (WCAG). This will improve the digital experience for people with a range of disabilities (visual, auditory, physical, speech, cognitive, language, learning, and neurological impairments etc.) as well as the growing aging population.
We can remediate content to WCAG 2.1 AA standards or other versions such as 2.0 or 2.1 AAA. WCAG 2.1 AA addresses the most prevalent and common barriers for users with disabilities. It is important to note that WCAG 2.1 AA has backward compatibility with WCAG 2.0, which was the standard up until 2019 or so.


Our WCAG expertise
We have helped our clients achieve 508 compliance, along with other standards such as WCAG 2.0 and PDF-UA. Accurately, securely, affordably – and fast. In short, we are a one-stop shop for organizations looking to make their content accessible to everyone.
We follow the WCAG 2.1 AA which works from4 main principles with their own specific guidelines – Perceivable, Operable, Understandable, Robust.
How we help you achieve 508 compliance
Our 5 checkpoints
We tag your files according to the WCAG 2.1 AA guidelines and our report will ensure all items in the checklist have passed. We do this through 5 checkpoints:
- Tagging Structure – Consistency in tagging structure for tables and list elements
- Logical Reading Order – Keeping the logical reading order in a document consistent with tagging hierarchy for assistive technology to read out
- Order Panel Verification – Making sure all the content client-supplied PDFs are either tagged or artefact
- Quality Check – Electronic & manual checks, each carried out by a separate team of experts
- Content Integrity – Integrated electronic workflow (including active URLs, links and TOCs)


Proof of 508 compliance
Upon confirmation that all items have a passing grade, a final report is run to provide proof of compliance and a Certificate of Attestation is issued. These two documents serve as proof of compliance for any audits performed.
All documents are then delivered back via the same mechanism they were provided (push/pull automation), along with the report and Certificate of Attestation.