• Accessibility Solutions

    Look beyond languages. With our accessibility solutions, create a more equitable customer experience where everyone can participate and contribute.

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    Accessibility Solutions

Why is digital accessibility important to your customers?

Making digital content more accessible for people with different needs and abilities is more important today than ever before. Your customers should ideally have equal access to your digital content.

Web accessibility is also governed by Section 508 of the National Rehabilitation Act and requires that all institutions supported by US federal funds give people with disabilities equal opportunities to access websites and electronic communications. The reach of 508 is wide, encompassing government agencies, managed healthcare, educational organizations and relevant private sector websites.

Attain better accessibility standards

Beyond languages, we'll help you communicate with confidence.

Web accessibility is informed by the latest Web Content Accessibility Guidelines (WCAG). This will improve the digital experience for people with a range of disabilities (visual, auditory, physical, speech, cognitive, language, learning, and neurological impairments etc.) as well as the growing aging population.

We can remediate content to WCAG 2.1 AA standards or other versions such as 2.0 or 2.1 AAA. WCAG 2.1 AA addresses the most prevalent and common barriers for users with disabilities. It is important to note that WCAG 2.1 AA has backward compatibility with WCAG 2.0, which was the standard up until 2019 or so.

Our WCAG expertise

We have helped our clients achieve 508 compliance, along with other standards such as WCAG 2.0 and PDF-UA. Accurately, securely, affordably – and fast. In short, we are a one-stop shop for organizations looking to make their content accessible to everyone.

We follow the WCAG 2.1 AA which works from4 main principles with their own specific guidelines – Perceivable, Operable, Understandable, Robust.

How we help you achieve 508 compliance

Our 5 checkpoints

We tag your files according to the WCAG 2.1 AA guidelines and our report will ensure all items in the checklist have passed. We do this through 5 checkpoints:

  • Tagging Structure – Consistency in tagging structure for tables and list elements
  • Logical Reading Order – Keeping the logical reading order in a document consistent with tagging hierarchy for assistive technology to read out
  • Order Panel Verification – Making sure all the content client-supplied PDFs are either tagged or artefact
  • Quality Check – Electronic & manual checks, each carried out by a separate team of experts
  • Content Integrity – Integrated electronic workflow (including active URLs, links and TOCs)

Proof of 508 compliance

Upon confirmation that all items have a passing grade, a final report is run to provide proof of compliance and a Certificate of Attestation is issued. These two documents serve as proof of compliance for any audits performed.

All documents are then delivered back via the same mechanism they were provided (push/pull automation), along with the report and Certificate of Attestation.


Working with Toppan Digital Language is such a rewarding experience. At this point I can honestly say, Toppan Digital Language is like a second team in our organization as they make collaboration so easy and fun. They are very professional, and their high standards match ours perfectly.

Verve Project Manager

I am looking at the translation of the concepts: pretty amazing :-)….I am really impressed.

Cello Health Insight

Toppan Digital Language is a reliable and knowledgeable partner when it comes to translations for the biotech/pharmaceutical industry. They are very responsive, asked the important relevant questions at project set-up and delivered high quality translations very rapidly, all of which led to Selecta filing the IND on our aggressive timeline.

Selecta Biosciences Senior Vice President R&D

We have been working with Toppan Digital Language for over 3 years and are very satisfied with their work. Their Project Managers are always responsive, add value to the work we do and the quality of their translations is great

Cardiovascular European Research Centre Clinical Operations Manager

What I think you do particularly well is understand the marketing content and you ask relevant questions that we hadn’t even thought about! I feel you are one step ahead and this is massive added value. On two occasions Toppan Digital Language has spotted inconsistencies within the content that were subsequently amended on our side. It gives me great confidence working with you.

Brand Learning

Toppan Digital Language are our global translation partner who we rely on for both quant and qual translation needs. Their expertise in healthcare and their professionalism and consultative approach continue to add value to our projects and to our business.

Cello Health Insight Head of Language Resources

Toppan Digital Language has been assisting us with a large number of translation and proofreading projects covering a diverse array of study areas. They have always been very professional and highly flexible in terms of the often-changing requirements of our various studies.

Kantar Health (WPP)

Toppan Digital Language are our “go to” and global translation partner. We rely on their support, consultative service and quality delivery which all play a large part in allowing M3 Global Research to look great in front of our clients.

M3 Global Research President

…Very good with keeping to deadlines and often surpass their own estimations for translations timings. On numerous occasions they have gone above and beyond what is required and provide us with extra information that helps ensure we are working with the very best translations.


We are very happy with Toppan Digital Language and consider you to be among the best partner organizations that we work with. You have consistently been flexible, responsive, competitive on price and regularly produce high-quality work for us under tight time constraints.


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