Social media

Multilingual social media monitoring and management

Billions of users are now active on social media and in many markets around the world, they’re not on Facebook or Twitter, but are using platforms like WeChat, VKontakte or LINE. With audiences on different social media networks around the world communicating in different languages, keeping on top of what’s being said can present a huge challenge for brands.

We help brands manage their communications on their customers’ favourite social media platforms in over 250 languages.

Whether you need to communicate with business professionals on Xing in Germany or reach millennials in China on WeChat – we can help you identify your target audience segment and create content that’s likely to engage them in their native language.

Our services

TranscreationCreative translation service

We can adapt your translations to ensure that your brand message is conveyed without the loss of style, tone or context regardless of the country, region, language or audience you're targeting.

Website translationLocalisation & CMS integration

We provide an API and out-of-the-box integration capabilities for all the major CMS and eCommerce platforms - increasing efficiency and reducing the time and cost of your website translation project.

SEOInternational search engine optimisation

From technical audits to keyword research and SEO copywriting – we offer a range of services that will ensure that your site is optimised for the most popular search engines and online marketplaces in your target region.

PPCPaid search management

From Google Adwords to Baidu paid search advertising, we offer a full service from keyword research to ad copywriting and PPC account management to ensure that your paid search campaigns deliver clicks and ROI.

Social mediaMonitoring, measurement & management

We offer a range of social media monitoring, measurement and management services to ensure that our clients can reach new audiences and understand what their customers are saying in different markets.

CopywritingCreative copywriting services

We help global businesses find their distinctive voice and share their brand story with audiences around the world through exceptional, persuasive copywriting in over 90 different languages.

Why our clients choose us: the 3Ts of TOPPAN.

Talent

We strive to attract and develop the best talent in the industry for first-class service to our customers
We are intentional in creating a respectful, diverse, and ambitious team
We hand-pick native-speaking expert linguists and always pay them fairly

Technology

We build our tech with trusted expert advice for your industry content needs
Our proprietary tech platform, Stream, is easy to use and easy to implement
We continuously innovate with the most appropriate tech through a long-term approach

Tailored to you

We partner with your team through consultative engagement
We focus on addressing your specific pain points with bespoke solutions
We deliver first-class service with operational excellence – quality, security, and on-time delivery