Hello, we’re Toppan Digital Language.
As a consumer-focused language solutions provider, we help healthcare organizations deliver personalized and accessible experiences within their multilingual and multicultural ecosystems.
Language access drives better outcomes
Our dedicated Healthcare Solutions team delivers holistic and scalable solutions to address the language barriers that so often impede care.
Our HIPAA and ADA-compliant translation and interpretation services enable providers and managed care organizations to create personalized experiences that ensure no one is left behind.
We support the full patient lifecycle
Clinical care & case management
Improve patient engagement, foster trusted patient/clinician relationships, and ensure patients receive personalized access to care.
- Clinical forms & assessments
- Discharge instructions & treatment plans
- Patient education materials
- Interventive workbooks & mobile applications
- Patient portals
- Caregiver resources
- Interpreted care & follow up
Clinically specialized interpretation
Clinical & customer service interpretation
Our medically qualified on-site and virtual interpreting services support multilingual individuals and individuals with hearing challenges.
- Over the Phone (OPI)
- Video Remote (VRI)
- On Site (OSI)
- Sign Language
Managed care expertise
Regulated & administrative documentation
Our team of in-house experts understands regulatory requirements and member communication strategies, helping you manage member documentation effectively, in any language.
- Annual Enrollment Period (AEP)
- Annual Notice of Change (ANOC)
- Evidence of Coverage (EOC)
- Summary of Benefits (SB) & Benefit Charts / Benefits at a Glance (BAG)
- Formulary/Drug Guide (PDG)
- Value Added Service (VAS)
- Plan Rating Document (PRD)
- Welcome kits / Marketing brochures / Member communications
- Provider directories
- Foreign medical claims
Accessibility solutions for communication materials
Look beyond languages. With our accessibility solutions, create a more equitable customer experience for your multimedia communications.
- 508 remediation
- Large print
- Voiceover & subtitling
- Multilingual copywriting / desktop publishing